Conditions of Booking

Prior to booking please read carefully the following “Conditions of Booking” or contact us if you need further clarification.

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RESERVATIONS – During the Peak Season, we only accept Saturday-to-Saturday bookings. “Breaks” and other days of arrival are accepted outside of this Peak Season – subject to availability at the time of your enquiry.

CHECK IN/OUT TIMES – Your accommodation will not be available until after 3:00pm and must be available for letting by 12:00pm. Especially during Peak Season when there are more apartments to service and prepare, which can delay the cleaning schedule. More details are given on your balance and arrival confirmation letter.

PAYMENTS – Your deposit is required at the time of booking, and the balance is to be received by us 28 days prior to the arrival date. Booking within the 28-day period the full amount has to be paid with your completed booking form. Deposit of balance cheques to be made payable to “Cornwall Holiday Lets”.

CANCELLATION – Must be received in writing. Cancellation will result in the loss of the deposit, and unless the accommodation is re-let, liability for the total holiday cost. We would therefore recommend that all clients take out holiday insurance cover, which can be arranged by contacting your local broker or insurance company.

LIABILITY – The proprietor accepts no responsibility or liability for personal injury sustained on the premises, nor loss of, or damage to personal property brought into the premises or its communal grounds. We cannot be held responsible for the failure of public services (e.g. water, gas, electricity etc) or any disturbance, which is beyond our control.

BEHAVIOUR OF GUESTS – No accommodation will be occupied by more than those persons specified on the booking form. STRICTLY no all male/female parties accepted. Full declaration of actual persons to be stipulated on the booking form. If in the opinion of the proprietor any party causes nuisance or disturbance to others, they will be requested to leave the accommodation with immediate effect and WITH NO REFUND OF BALANCE.

PETS – Unfortunately, we do not permit family pets on these premises.

DEFECTS – Deficiencies, breakages or failures are to be reported to the proprietor. Repairs are not permitted by guests. BREAKAGES of small items are expected to be replaced or paid for.

LINEN – One set of bed linen is provided for each required bed. Those on a two-week stay will have linen provided for the second week, and left after the first week, when we will collect the used linen. Additional linen is available, but a charge will be levied.

TOWELS – We do not supply hand or bath towels.

IRONING – An iron and ironing board are provided in each apartment, and there is a facility line in a designated area for drying.

COT HIRE – A cot is available with cot linen at £20 per holiday, subject to availability.

CAR PARKING – Apartments No. 1 & 6 have 1 car-parking bay per apartment, but there is street parking for additional cars along pentire crescent. Cars are parked at owners risk.

SURF BOARD AND STORAGE FACILITY – we have a surf board/wet suit and general secured storage facility, large enough to accept all your sporting accessories you may bring with you.

HIRING – Surf Boards, wet suits, mountain bikes etc are all hireable locally. There are several schools also.

WHEN BOOKING – Before sending your booking form and deposit, please telephone your reservation through to reserve the accommodation.

WE RECOMMEND YOU BOOK EARLY FOR THE PEAK SEASON!!

WE RESERVE THE RIGHT TO ALTER FACILITIES OFFERED TO GUESTS.